"I don't know how I can help you" or "Such is life" . The shrug of the shoulders shows ignorance, confusion or the lack of interest in something. Text version: ¯\_(ツ)_/¯
The man shrugging emoji was introduced in 2016 and released as part of the Unicode 11.0 standard. This emoji can be found under the people and body
category. Because the man shrugging emoji has been around for quite some time, it should display correctly in the majority of operating systems.